Privacy Policy

Effective Date: October 8, 2026

Last Updated: November 4, 2026

Legacy Storyworks (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, submit story requests, or purchase custom music and storytelling services.

1. Information We Collect

We collect information directly from you to deliver customized creative products and services:

  • Contact Information: Full name, email address, phone number, and billing/mailing address.

  • Story & Creative Submissions: Personal anecdotes, life milestones, family memories, recipient names, audio preferences (genre, tempo, vocal style), and reference materials submitted via online forms or during 1-on-1 consultations.

  • Payment Information: Financial transactions are processed through secure, encrypted third-party payment processors (e.g., Stripe, PayPal, Square, or Cash App). We do not store complete payment card credentials or sensitive banking details on our servers.

  • Technical & Usage Data: IP address, device type, browser settings, operating system, and browsing activity collected automatically through website analytics and cookies.

2. How We Use Your Information

We use the information collected strictly for legitimate business and artistic purposes, including:

  • Consulting, composing, recording, producing, and delivering your custom song and related creative deliverables.

  • Communicating with you regarding project milestones, scheduled calls, review revisions, and customer care.

  • Processing transactions, issuing receipts, invoices, and managing accounting records.

  • Maintaining site security, monitoring operational performance, and preventing fraudulent transactions.

  • Complying with applicable legal, regulatory, and tax obligations.

3. Confidentiality of Personal Stories

We recognize the personal, intimate, and emotional nature of the stories, memories, and family narratives entrusted to us.

  • Creative Use Exclusively: Your stories and voice recordings are utilized solely to compose and produce your commissioned deliverables.

  • Strict Portfolio and Marketing Boundaries: We will never publicly publish, broadcast, distribute, or display your custom songs, lyrics, or personal narratives in promotional materials, social media, or public portfolios without your explicit prior written consent.

4. Third-Party Service Providers

We do not sell, rent, or trade your personal data. We disclose information only to vetted third-party service providers performing essential operations under strict confidentiality standards:

  • Service Category

  • Provider / Purpose

  • Data Shared

  • Website Hosting

  • Squarespace (Site hosting, content management, analytics)

  • IP address, usage logs, form submissions

  • Payment Processing

  • Payment Gateways (Secure transaction processing)

  • Billing name, address, transaction totals

  • Communications & Scheduling

  • Email and calendar platforms (Consultation coordination)

  • Name, contact email, phone number, call notes

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies provided by Squarespace to enable basic site functionality, analyze web traffic, and optimize site navigation. You can adjust your browser preferences to decline or delete cookies; however, certain site features and forms may have reduced performance.

6. Data Retention and Security

Retention: We retain contact details, completed audio assets, and project files for recordkeeping and fulfillment purposes, such as fulfilling file re-download requests. You may request the permanent removal of your story notes and source submissions at any time.

Security: We employ administrative, organizational, and technical safeguards through our hosting and software partners to protect your personal details against unauthorized access, loss, alteration, or disclosure.

7. Your Rights and Choices

Depending on your jurisdiction, you may hold rights regarding your personal information, including:

  • Requesting access to the personal data we maintain about you.

  • Requesting corrections to inaccurate or incomplete information.

  • Requesting deletion of your personal records and creative intake materials.

  • Withdrawing prior consent for marketing communications or optional data uses.

8. Contact Information

For questions, privacy inquiries, or data requests, please contact:

Legacy Storyworks

Email: mylegacystoryworks@gmail.com

Website: https://www.legacystoryworks.net